Our guarantees

  On time or it’s on us

We hate being let down as much as you do. That’s why all our products are backed by our turnaround promise. We’ll do everything we can to keep our promise. If we fail to despatch your order on time, we’€™ll give you a print credit to the full value of your order that you can use next time. We’€™re pretty confident mind you -€“ in the past two years, we’ve despatched 99.97% of orders on time, or early.

   Same day shipping

We know what it’€™s like. The boss needs new business cards for an important meeting. Someone forgot to order flyers for the exhibition tomorrow. You’€™ve got a last-minute marketing opportunity you can’€™t miss. Don’€™t panic. Our SOS same day service is available on a wide range of our most popular items. Just approve your artwork by 10 a.m., and we’€™ll ship overnight directly to you.

   Our environmental standards

As a leading manufacturer of print and promotional items, we understand our duty to operate to the highest levels of quality whilst respecting the environment. We operate and maintain formal environmental management measures that meet the requirements of International Standard BS EN ISO 14001:2004. If you’€™d like to know more, ask your local studio for a copy of our environmental policy.

   Quality Management

Our quality management system has been assessed by BSI and we’re certified for ISO 9001, the Quality Standard.

  High definition reproduction

Not all printing is the same. Some is fuzzy or low resolution. We use Hi-Definition Reproduction (HDR) which means your text will be pin sharp and your images, packed with detail. That makes a big difference, particularly with small coloured text. Ask us for free samples and you’€™ll see the difference for yourself.